In all, this woman who lives mostly on Social Security spent more than $25,000. There were stem cell moisturizers, serums, and even an expensive light treatment system. Overall, the 79-year-old took home bags of products. "There's no way they should keep going when you say, 'no, I don't want it,'" Lettie says. She says after spending hours in the store, the last time she "walked out in a state of exhaustive shock." But Lettie says saying "no" just meant the salesperson came back with a better deal or a lower payment plan. "During all of it, I probably said no 50 to 60 times at least," she says. Lettie says she broke down crying but says the intense sales pressure didn't stop. She says she felt "manipulated" and "vulnerable." Inside the store, Lettie says a salesperson pushed and pushed products on her for hours. "I got pressured, pressured, pressured," she says. Looking back, she says promises of free facials, instructions, and advice from beauty experts were just lures to get her back and sell her more. Lettie says she was led to a sister store, Royal Bee Old Town in Scottsdale, twice. Lettie says eventually, and while shocked by the $2,000+ price, she agreed to buy the products as a gift to herself to "perk me up a little bit."īut the salesman said in order to learn how to use the products, and to get a free facial, she would have to return. She says the salesperson tried selling her multiple products that had no prices listed. ![]() Lettie says she only allowed it to happen because she was in a "sad place" as her daughter had just died in a car accident. She says he wanted to demonstrate a beauty cream on her. Lettie, 79, says she was walking through a local mall when she was approached by a salesman from a kiosk. ![]() SCOTTSDALE, AZ - Anti-aging beauty products and services have become a multi-billion-dollar industry in the United States.īut it's how those serums and creams can be sold that has one Valley senior saying she was targeted, pressured to buy, and now is thousands of dollars in debt.
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